Making your work day sane
1) Give yourself a time-out. Devote an hour to uninterrupted thinking and planning every day. First thing in the morning is safest, but anytime that works for you is good. No calls, no e-mail, no chitchat, just quality time. "If there's an emergency, someone will come get you," says organization expert Julie Morgenstern. "Use this time to think strategically about your work."
2) Show your technology who's boss. Constant e-mails and phone calls bring a sense of urgency and importance that's tough to resist, not to mention the thrill of instant accomplishment. But keep your eye on the prize. "Anyone who has his e-mail client notify him anytime an e-mail comes in has already lost," says Shirky.
Most of today's devices and software actually can be set to be less intrusive. You just need to learn how: Switch off the ping that heralds the arrival of an e-mail, create folders into which incoming messages are automatically shunted. When busy, let outgoing message capabilities alert others to when they might reasonably expect to hear back from you.
3) Keep your meetings rare. Surveys show that most people find meetings a major time waster. Use them sparingly, keep to an agenda, start and end on time. And unless someone is expecting a baby (or using technology is part of the meeting) turn off all cellphones and BlackBerries. Intra-meeting texting is rude and counterproductive.
4) Say no. "Sorry" isn't the hardest word -- "no" is. But not saying it to desperate colleagues or harried bosses is the quickest way to overload your schedule and muck up more important goals. Focus first on meeting your stated objectives. Also, consider family and personal time when filling your calendar: Work-centric employees are more likely to report feeling overloaded than those who plan for their personal lives.
5) Delete. Surveys show we waste 20 percent of our day on nonproductive activities. Cut out or delegate anything on your to-do list that doesn't have long-term consequences for your work. Be ruthless. And while you're at it, don't let a stuffed e-mail in-box sap your will to live. When reviewing each e-mail, make an on-the-spot call to delete, file, or reply to each one -- even if the response is, "I'll get back to you on this later."
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